iNET_Office _ Fully Customizable with over 100 user definable options. Role based individual and group security. Security specific to individual modules. All modules provide detailed folder and subfolder capabilities to enable your ability to properly organize all of your companies information. DOCUMENT MANAGEMENT: allows you to gain control over the storage, maintenance and distribution of information in your enterprise. With workflow management, role based security controls and audit trails to provide accountability, control, and clarify ownership, Document & Form Management lets you store information, control where it goes, and who can access it. This type of environment allows you to maintain constant productivity by promoting efficiency, compliance and standards. CONTACT MANAGMENT: Ultimate contact management control use as an Online address book with extensive sales management tables. Over 50 user definable fields to store the exact information you need to better manage your business and sales teams. SUPPORT CENTER: Manage all of your Help Desk Tickets, Projects, Tasks, Time Sheets and Software Bug Tracking from one central web_based tool. Built in report writer, extensive search, history tracking and resource management. Help desk allows for you to extract emails into tickets. You specify your help desk email for import into the support center. CALENDAR & TIME MANAGEMENT: Create unlimited Private calendars for yourself and others or create group calendars for everyone to view. Set reminders so you will be notified when events become due. KNOWLEDGE BASE: Catalog all of that critical support and business information that is needed on a daily basis. Keep it logged in one central location. Customized searching with detailed folder based organization features.